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IDLINKfor Pharmacies
IDLINK for Pharmacies · drugstores and compounding

The neighbourhood pharmacy, on your customer's phone too.

A catalogue of personal care, dermocosmetics and non-prescription items with delivery or pickup, compounding quotes by chat, loyalty coins and campaign notices — with PIX, card and the pharmacy's own domain.

  • Drugstores
  • Compounding pharmacies
  • Chains and independents
  • No sale of prescription drugs
  • PIX and card
  • Human review of every sign-up
  • LGPD-compliant

Register your pharmacy

It takes two minutes. Your sign-up goes to the IDLINK team review queue.

Type

No monthly fee: 6% only when you sell. Want to talk first? Talk to the team.

  1. Catalogue with delivery and pickupPersonal care, dermocosmetics, health supplies and non-prescription items, with photo and price.
  2. The pharmacy's coinCashback that brings customers back, with a cap per order.
  3. Quotes by chatThe customer sends a photo of the prescription; the pharmacy replies with price and lead time.
  4. Campaign noticesVaccination days, on-duty hours and special opening times in followers' Broadcasting.

Illustration with fictional data. The real interface may vary by app version.

Clear rules, in plain language

What a pharmacy sells on IDLINK — and what it does not.

Remote sale of medicines in Brazil follows Anvisa's RDC 44/2009: online, only non-prescription medicines, by a licensed pharmacy or drugstore with a responsible pharmacist.

Can be in the catalogue

  • Personal care, fragrances and baby care
  • Dermocosmetics and sunscreens
  • Health supplies: thermometers, dressings, tests, accessories
  • Non-prescription medicines (OTC), with the required label information
  • Compounding quotes (the service), with the prescription sent by chat

Not sold on the platform

  • Red- or black-label prescription drugs
  • Controlled substances under Ordinance SVS/MS 344/1998
  • Antimicrobials (antibiotics)
  • Compounded products at checkout: the pharmacy completes that sale in person or as the law allows (RDC 67/2007)

Sign-up includes this declaration, and the IDLINK team removes non-compliant listings. This page summarises rules and does not replace guidance from your responsible pharmacist or health authority.

What the pharmacy gets

Counter, delivery and relationships, in one app.

Tools that already exist in IDLINK — in the app (iPhone and Android) and on the web.

Store and catalogue

Products with photo, price, stock and variants, on the pharmacy profile and in the IDLINK marketplace.

  • Profile QR code on the counter and the bag
  • Link-in-bio with WhatsApp, social and address

Delivery and pickup

The pharmacy's own delivery, counter pickup and nationwide shipping, set per product.

  • Customers track the order

Compounding quotes

A service with "Request a quote" and photo chat: prescriptions arrive organised and the pharmacist replies with price and lead time.

Loyalty coins

A coin with the pharmacy's name: you set the cashback, each coin's value, the minimum to spend and the maximum it can take off an order.

Promotions and kits

PIX discount, quantity discounts and kits built from your products — like a hygiene or summer kit.

Campaign notices

Broadcasting to followers: vaccination days, on-duty shifts, blood pressure checks, holiday hours.

The pharmacy's domain

The store answers on the pharmacy's domain with automatic HTTPS, and idlink.io/your-pharmacy keeps working.

PIX and card

Protected checkout payment with PIX and card. No monthly fee: 6% per sale paid through the platform.

Compounding, step by step

From prescription photo to answered quote.

  1. Request a quoteThe customer finds the compounding service on the pharmacy profile.
  2. Prescription photoSends the image in the chat, with any questions.
  3. Pharmacist reviewThe pharmacy checks the prescription and replies with price and lead time.
  4. Completion as the law requiresThe pharmacy completes the purchase in person or as health regulations allow.
The app

The whole pharmacy in the hands of whoever is at the counter.

  • Add productsPhoto, price and stock straight from the phone.
  • Answer quotesChat with customers, with photos and audio.
  • Track ordersNew-order alerts, picking and delivery.
  • Publish noticesCampaigns and opening hours in Broadcasting.
QR code to download the IDLINK app

Point your phone camera: the code opens the right store for your device (App Store or Google Play).

Frequently asked questions

Before registering the pharmacy

Can I sell prescription drugs?

No. Red- or black-label drugs, controlled substances (Ordinance SVS/MS 344/1998) and antimicrobials are not sold on the platform. Brazil's Anvisa rule (RDC 44/2009) only allows remote sale of non-prescription medicines, by a licensed pharmacy or drugstore. Customers who need a prescription drug are served by the pharmacy as the law requires, outside the IDLINK checkout.

How do compounding quotes work?

The pharmacy publishes a service with "Request a quote". The customer opens the chat and sends a photo of the prescription; the pharmacist reviews it and replies with price and lead time. Selling and delivering the compounded product follow health regulations and the pharmacy's routine — including presenting or retaining the original prescription when required.

What can be sold online?

Personal care, dermocosmetics, fragrances, baby care, health supplies (thermometers, dressings, tests) and non-prescription medicines, always with the label information regulations require.

How do loyalty coins work?

You name the pharmacy's coin and set how much of each order comes back as cashback, how much each coin is worth, the minimum to start spending and the maximum it can take off an order — so the discount never eats your margin. Customers see their balance on the store profile and in their wallet.

Berapa kosnya?

There is no monthly fee. IDLINK charges 6% per sale paid through the platform (PIX or card). Quotes, notices, chat and the profile cost nothing.

How does delivery work?

Each product can offer the pharmacy's own delivery, counter pickup and nationwide shipping. Customers choose at checkout and track the order.

Is the sign-up approved instantly?

No. The sign-up enters the IDLINK team review queue. A person checks the data and may ask for the health licence, Anvisa operating authorisation (AFE) and the responsible pharmacist's CRF before releasing the store.

Can I use the pharmacy's own domain?

Yes. The store can answer on the pharmacy's domain with automatic HTTPS, and idlink.io/your-pharmacy keeps working.

Your pharmacy, open on your customer's phone too.

Register now or talk to the IDLINK team to plan catalogue, delivery and loyalty.